ABOUT US

DIF LEADING SINCE 1976

Since our beginnings in 1976, Dominican International Forwarding (DIF) has kept at the vanguard as a provider of logistics solutions in the Dominican Republic.

Our trajectory has allowed us to become the leaders in the market, providing highly customized services in customs transportation and management.

Currently, we have more than 130 professionals in the different areas where we provide services: air and sea imports and exports, land transportation and customs management services.

Our commitment to the client has driven us to obtain important quality and safety certifications such as ISO 9001: 2008, OEA and BASC.

We have managed to become the first authorized logistic operator under an environmental license for the transport of dangerous goods.

In addition to the experience in the market, this positions us as a benchmark in the industry.

Filosofía corporativa

Mission

Provide logistic solutions that guarantee the customer satisfaction.

Vision

Be part of the success of our customers. 

Values

  • Respect

To our clients, processes and stakeholders through an ethical work, assuming the commitment acquired with responsibility.

  • Innovation

Through constant change, identifying and proposing new solutions that add value to our customers, processes and stakeholders.

  • Reliability

Work well done from the first time and effectively.

Policies

Quality Policies

  • We firmly believe that to be a leader in logistics solutions we must base the service response in our values:
  • Ethics
  • Responsibility
  • Commitment
  • Continuous improvement
  • Respect
  • Health, safety and environmental standards

At DIF we embrace the vision of an integrated system based on constant quality and improvement that adds value to our customers, employees, shareholders and the community where we operate.

Health and Safety Policy

At DIF, we are committed to creating, maintaining and improving a healthy and safe work environment that meets and exceeds local regulations through the development, implementation and adaptable management of a health and safety system that works together with our employees, contractors, suppliers, customers and partners.

The benchmark of our commitment is the integration of each employee within a culture of total safety and health based on: compliance with company procedures, focus on the development of new control measures that ensure the continuous improvement and added value to the operation, the clients and the community; in addition to constantly report, correct and monitor any deviation from our established programs.

DIF shall invest in the human resources, equipment and training necessary to maintain the safety and health culture of zero-accident at work.

Environmental Policy

As an integral part of day to day, at DIF we are committed to continuously implement practices that reduce pollution and negative environmental impact.

Our environmental program is aimed at the reduction of waste and re-using and recycling of materials in compliance with the laws and regulations of the country.

We are a logistics solutions company that believes in a process of sustainable economic development, we assume our corporate and social responsibility as an integral part of the relationship with customers, employees and their families, contractors, social groups and communities that are within the sphere of influence of our operations.

Physical Security Policy

At DIF we are committed to protecting the integrity of our customers and their assets, our facilities, employees, equipment and visitors through the implementation of a structured safety program and procedures that guarantee the prevention, mitigation and control of risks as well as constant improvements of the processes that identify potential risks.

Each project, contractor and process are periodically reviewed based on the safety indicators established to identify potential risks and possible threats to continuously improve and guarantee a high level of service and safety.

ISO 9001:2015

Since May 9 th, 2011 under record No.951 11 4790 effective until May 8th 2017. Certification Audit held by TUV-SUD / ANAB.

BASC

Business Alliance for Secure Commerce – B.A.S.C. (C-TPAT Equivalent) – certificate No. DOMSDQ000-40-1-3 effective until march 26th, 2014.

OEA

Authorized Economic operator – OEA Certified – Certificate No. DI-OEA-0006 August 21st, 2016
Environmental License No. DEA-1911-11.

Staff

Manuel Rodríguez
President / CEO
Carlos Collado
Operation Manager
Catherine Isa
Sales Manager
Carlos Evertz
Finance Manager
Margarita Ortiz
RRHH Manager
Deborah Tactuk
QHSE / Section Manager
Robert Ulloa
IT Manager